Think about a time recently when you interacted with a coworker or manager with well-developed soft skills and another time when you interacted with another coworker or manager with poor soft skills. Answer the following questions:

How did each interaction affect you or those around you?

What would you have done if it was you in the same situation and/or what could have been done differently or better?

What did you take away from the situation as far as your appreciation of the need for soft skills in the workplace?