THIRD DECISION TO MAKE

Winery (home front) issue; Cost per case of wine is rising, investment in technology (increasing depreciation).

PROBLEM 3

	OPTIONS TO SELECT	OPTION CHOSEN
1)	Execute a round of staff lay-offs to reduce costs.	?
2)	Increase staff training and attract new people using above-average remuneration practices.
3)	Sell off under-performing vineyards and purchase additional fruit from the spot market.
4)	Do nothing: wait for technology to deliver efficiency gains within our internal value-chain.

Return on investment E, Total cost of goods sold per case WD operating income/divisional profit Customer satisfaction index Market share Quality index El! * Production waste and scrap Employee safety (LTIFR) Sustainability: total carbon emissions > *1" Employee engagement index Training and development hours per employee Rate of employee participation in community engagement projects