This activity is important because employees display a wide range of positive citizenship behaviors for fellow coworkers and for the company. As a manager, you may consider citizenship behaviors when evaluating job performance, and these evaluations can often influence outcomes like pay and promotions. For these reasons, you should also know about citizenship behaviors in your role as an employee.

The goal of this activity is to demonstrate your understanding of organizational and interpersonal citizenship by matching behaviors at Ben & Jerry's with the type of citizenship.

Read each description of behavior and then match it to the type of citizenship.

$1$

Courtesy

$2$

Civic Virtue

$3$

Helping

$4$

Voice

$5$

Sportsmanship

$6$

Boosterism

Match each of the options above to the items below.

In Ben & Jerry's internship program called "TAUE Mentors," employees help interns develop their job$-$relevant social skills like public speaking.

Employee "Green Teams" keep other employees informed about environmental topics and events, including the company's "Environmental Awareness Week."