This activity is important because one way you can better understand your employees is to see how they respond to negative work events. The exit$-$voice$-$loyalty$-$neglect framework identifies four specific reactions to such events. Different types of employees, who can be categorized by their levels of performance and commitment to the company, react in predictable ways that correspond with this framework.

The goal of this activity is to demonstrate your understanding of the exit$-$voice$-$loyalty$-$neglect framework by reading employee quotes and types and then matching them to the appropriate label.

Read each description and select which area of the Exit$-$Voice$-$Loyalty$-$Neglect framework it best represents.

Better Job: $$I suppose I could be inspirational, but I know I can find a better job somewhere else."

Will Help: "Other employees may not look up to me$,$ but I want to help in any way I can."

Lone Wolf: What best describes a Lone Wolf?

Challenges: "I don't sit and just watch bad things happen. I challenge the status quo and people look up to me$."$

Apathetic: What best describes an Apathetic?