This activity is important because to be an effective communicator, you must be considered credible. This activity helps you think about various ways of cultivating credibility.

The goal of this activity is to demonstrate your understanding of the following aspects of communicating with credibility: developing rapport, listening actively, maintaining values and accountability, and knowing and adapting to your audience.

Group the actions by the manner in which they cultivate credibility. Move each label to the correct drop zone box. The notes button next to a label provides more information.