Question: This activity is important because you will often face situations in the workplace in which you want to persuade others. Applying the right tone and

This activity is important because you will often face situations in the workplace in which you want to persuade others. Applying the right tone and style can help you accomplish this.

The goal of this exercise is to demonstrate your understanding of several basic principles of tone and style for persuasive messages, making tangible statements, using action-oriented language, offering choice, and showing positivity.

Scroll over each item to see a change made to a sentence. Each item shows an initial sentence, then an arrow symbol (=>), and then the revised sentence. Determine what tone or style change best captures this revision.

This activity is important because you will often

Lost clients: We had a really poor quarter because of lost clients. => We lost 15 major clients last quarter, dropping our revenue by nearly $3 million.

Training: The only time to get this training is nowsign up now! => The training is offered in person or online once per monthsign up for the time that best matches your schedule.

Retirement: Employees who max out their retirement contributions are much better off. => Employees who max out their retirement contributions can typically retire seven years sooner than employees who make the average contribution.

Software: The software doesnt have any serious problems. => The soft ware will help you organize your teams project.

Decisions: The software is good for data collection and decision making. => The software collects the data you need to make better decisions.

Career: The only way to get ahead in your career is to get a college degree. => You can improve your career opportunities in several ways.

Friendly: Our customer service reps are known for their friendliness and curiosity. => Our customer service reps welcome all customers as they enter the store and ask the right questions to find out what our customers really need.

Investments: You should diversify your investments to avoid too much risk. => You should diversity your investments to gain steady but safe returns.

Savings: You owe it to your children to set up a trust for them. => You have several savings options that can help your childrens financial futures.

National debt: The national debt is $22 trillion. => The national debt is $22 trillion, which amounts to over $172,000 per household!

Lost clients Training Retirement Software Decisions Career Friendly Investments Savings National debt Making Statements Tangible Using Action- Oriented Language Offering Choice Showing Positivity Reset

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