This Assessment Task has two (2) parts - Part A and Part B.

PART A:

For this task, you will be observed leading your team within your organisations.This is more than just supervising you team.You are required to:

• Inspire and motivate your team to achieve organisational goals
• Encourage your team to model professionalism
• Perform your role with high level business ethics

To demonstrate this, you are to consider a business with operations that you know well.This may be working in a retail store, developing websites, or even working in a car hand wash facility.It is important that you understand the business venture, product or service well.

Next you are to assume that you are opening up a new branch of this business.Your premises have been chosen and built, and a team of 4 has been employed.Many of your team have experience in this industry, either working for your company previously, or for your competitors.You may have a few new staff - they seem enthusiastic and their job interviews were promising.

You are to prepare for and run a comprehensive first day meeting for your team.You have allocated 1 hour to run the meeting.During the meeting, you want to make sure you:

• Welcome and settle in the team
• Introduce yourself and the company (including what the company does, and the company objectives, mission and vision, and how they relate to the team)
• Discuss

-WHS

-Customer service expectations

-Company ethics and values

-Environmental management

• Engage with your staff, inspiring them to excel
• Get to know your team
• Encourage and motivate the team
• Build trust with your team
• Be aware of organisational culture
• Consult with your team members as suitable
• Assign accountabilities / responsibilities to your team
• Mentor staff as needed throughout session
• Encourage diversity and ingenuity from your team
• Empower your team, encourage accountability
• Create and maintain a positive work environment
• Identify risks associated with the team
• Ask and answer questions

Things to consider whilst performing this task:

• Be organised - prepare and plan for the session thoroughly.
• Develop anything you require for the session - including company details, values, mission, expected organisational standards, resourcing plans, etc - anything that you need to include or discuss in your meeting.
• Know your position and company well
• Arrange access to all required documentation for this process
• Be prepared to ask questions
• Be prepared to be asked questions

PART B:

After you have run your meeting, you are to reflect on what happened and answer the following questions in detail.

1. Describe in detail the role of a leader in influencing groups and individuals throughout your organisation / department.Include all aspects that you feel are important to building positive role modelling and effective communication and consultation processes.
2. Describe 2 different workplace culture improvements you would implement from your observations within your meeting.
3. Describe the steps you undertook to ensure your conduct and performance built trust and support with your team

Specifications

You are to submit the following:

• Your meeting plans
• Copies of documentation provided to employees
• Your assessor will observe you running the meeting
• Answers to the above questions