This assignment is aligned with the learning objectives of 1) understanding how and under what circumstances system capabilities are created, outsourced or purchased and the role of the end-user in each of these processes, and 2) explaining why systems development is difficult and risky and how to mitigate these risks.

Information Systems projects often fail for one (or more) of the following reasons:

• Uninvolved internal customers (end users)
• Undisciplined management system
• Ineffective communication
• Uncontrolled change
• Poorly defined end products
• Inappropriate focus on technology

Part A: Explain how using a methodology such as the Systems Development Life Cycle (SDLC) helps reduce the likelihood of project failure such as the ones listed above? (3%)

Part B: Research and report on one systems failure attributable to the above six factors (singularly or in combination or a non-listed factor) and explain what you as a manager would have done differently to improve upon the outcome. (3%)