This assignment is worth 100 points and is due before or not later than 11:58 pm on 10/9. Read the rubric before starting. Background XYZ Company has received a phone call from an upset customer for the third time in less than a week. All three customers have been upset about their orders because when they arrived, they were incorrect. XYZ Company refunded money to all three customers in order to keep them happy. The manager of XYZ Company is not sure whats causing these errors, but she knows it has to be remedied or she will lose customers. When you meet for coffee, she mentions these problems and wonders aloud what the issue is. Is the customer service staff not writing things down correctly, or is production not reading the orders correctly? Alternatively, the mistake could be in shipping with the young man who comes in after school to package and prepare orders for shipment. XYZ Company is small and cant afford an automated system yet, so everyone must rely on person-to-person communication to get order details right. Post 1: Initial Post Instructions: Write 2 paragraphs answering the prompts using the knowledge you gained from your textbook and any online reading you do. Be sure you provide a bibliography for any outside source material. Paragraph 1: Describe with detail at least 2 communication barriers and/or channel communications problems(from the textbook)that you think she is experiencing. Provide two recommendations for how she can improve communication within departments and with employees. Paragraph 2: Share a situation where you were on the receiving end of poor communication (such as when the message was not clear or the wrong information was conveyed). What was the consequence of this poor communication? How did you or how would you keep this from happening in the future