This case study is about a travel agency that specializes in booking spring break/reading week vacations for college/university students. The narrative deals with real-time bookings, financial transactions, and confirmations to ensure that students are correctly booked for the resort, week, room, and groupings as reserved and paid for. The system is manual. RWM wants to fully automate their system both, frontend dealing with the students and backend with the resorts. Papers, notifications, etc. have been lost or misplaced in the past and this has caused problems. This narrative deals with real business processes which require detailed financial information which must be made on an accurate and timely basis

Objectives: State 4 objectives for this new system automation. Each objective needs to be comprised of descriptors that address SMART criteria: specific, measurable, achievable, relevant, timely. Describe the objectives. Why are they objectives? Objectives need to relate to the case study given. Justification: As part of any undertaking, there must be reasons for going ahead with this system automation. Without a justification given, undertaking the project becomes pointless. What is the justification for going ahead with the project? This description MUST BE valid, applicable, and RELEVANT to the case study in question. Scope: What is the scope of this new system automation? Define and describe the processes, sub- systems, etc. that will form the scope. The scope pertains to the whole narrative given and not just a section of it. Cost-Benefit Analysis (CBA) Complete a cost-benefit analysis for the new automated system for this case study. What are the tangible benefits associated with this new system? Categorize them. Name them. Quantify them. What cost savings would occur with a new system compared to the old system? Tangible benefits look at increases in revenue and reductions in costs. Give a breakdown of these tangible benefits as they would apply to the various sections described in the case study. What are the development costs for creating the new automated system? Categorize them. Name them. Quantify them. Provide a breakdown of the costs for hardware, networking, coding, testing etc. involved in the new application creation. What would be the operating costs for this new system? What do these operating costs comprise? Name them. Quantify them. Create a cost-benefit analysis spreadsheet and calculate the NPV, ROI and Payback ratios. Explain what these ratios mean to RWM and what they suggest with respect to the new system. Assume the life of the new system is 5 years. Use a discount rate of 4%. Round the discount factors to 2 decimal places.0.9600.9200.8900.8500.820 Work Breakdown Structure Chart Create a WBS in Word as below. Your WBS needs to show the steps necessary to create, undertake and complete the new automated system and manage its processes. It must relate to the scope of the project. Your WBS is a planning document that GUIDES the execution of the project. It needs to relate to the 5 project management processes, with the MOST detailed one being Execution. Your WBS tasks will need to go down to a level 3. Your WBS must relate to your content in the previous sections AND to the case study details. For each task on the WBS, give a description of what that level 3 task is about. For example, a reservation could mean coding it, creating a screen for it, etc. Your mark will depend on the accuracy and comprehensiveness of the WBS as it relates to the case study. 1.0Main category 1 1.1Subcategory 1.1.1 Sub-subcategory - plus WBS dictionary item 1.1.2 Sub-subcategory - plus WBS dictionary item And so on 1.2 Subcategory 1.2.1 Sub-subcategory - plus WBS dictionary item 1.2.2 Sub-subcategory - plus WBS dictionary item And so on 1.3 Subcategory 1.3.1 Sub-subcategory - plus WBS dictionary item 1.3.2 Sub-subcategory - plus WBS dictionary item And so on 1.4 Subcategory 1.4.1 Sub-subcategory - plus WBS dictionary item