This case study is about Hub spot and Motion AI : Chatbot-Enabled CRM

Case Study Template - Summary About Company Company introduction What they do. Location, business Goals, Mission. Vision Statement. customer service policy. Pull from Linkedln or company Website. hyperlink company name to their website. Executive Summary 2-4' sentences summarizing the whole story. Then 23 bullet points with metrics that prove their success. ' Challenges . What was the problem? 0 What were the customer's needs. wants, expectations, and perceptions from the organization? How the problem solved 0 2-3 short paragraphs f bullet points describing how they implemented-soiutions. . How did the organization deal with the above mentioned points? Results, Return on Investment and Future Plans 23 paragraph conclusion to prove that this worked and how it impacted their business or achieved their goals (can repeat metrics from bullet points in first section as part of the text) if they've been able to quantify or simply speak to the ROI... What was the result of the organization's actions?. I - Was the action effective? .. . Could the organization have done better? If so how? . What did they learn from this? 0 How will they change for the future? 0 Were policy and procedures followed, changed, or made because of this problem? Conclusion 2-4 sentences summarizing the whole story. What you could have done differently