This case study is based on Sears Canada. Sears Canada filed for bankruptcy in 2017, after being in business since 1952. Please research Sears Canada, you will look into why it went bankrupt, and you will create a redesign of processes to present to potential investors who would like to reopen Sears Canada.

Executive Summary (500 words) - briefly outline the performance gap, why you believe there is an opportunity (impact to business) to increase efficiencies and identify the proposed solution. This section of the report should also include a clearly defined linkage between business process management and organizational efficiencies.