This case study is focused on the potential disruption of supply chains created by product recalls. Colgate-Palmolive
Question:
This case study is focused on the potential disruption of supply chains created by product recalls. Colgate-Palmolive conducted a voluntary recall of products under the Fabuloso brand. The purpose of this assignment is to discuss supply chain challenges created by product recalls.
Wall Street Journal: "Fabuloso Parent Recalls Nearly 5 Million Bottles of Cleaning Product Over Infection Risk," Link: https://www.wsj.com/articles/fabuloso-parent-recalls-nearly-5- million-bottles-of-cleaning-product-over-infection-risk11675875851?mod=Searchresults_pos2&page=1
Fabuloso Recall: "Voluntary Recall of Select Fabuloso Products Made in The United States," Link: https://www.fabuloso.com/recall
Consumer Product Safety Commission: "Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria," Link: https://www.cpsc.gov/Recalls/2023/Colgate-Palmolive-Recalls-Fabuloso-Multi-PurposeCleaners-Due-to-Risk-of-Exposure-to-Bacteria
Overview of Colgate-Palmolive Company: https://www.colgatepalmolive.com/en-us
Colgate-Palmolive Supplier Hub: https://www.colgatepalmolive.com/en-us/suppliers
Please address the following topics for Colgate-Palmolive:
Discuss how product recalls could jeopardize sales of Fabuloso products in the future.
Explain how Colgate-Palmolive can use supplier selection and evaluation to improve the supplier base for new laundry products in the future.
Design a supplier development strategy using Deming's 14 points of quality that could be used by Colgate-Palmolive to prevent product recalls in the future.
Discuss the benefits and challenges of worldwide sourcing for Colgate-Palmolive.
Expert Answer:
1 How product recalls could jeopardize sales of Fabuloso products in the future Product recalls can have a significant impact on consumer trust and brand reputation In the case of Fabuloso products a ... View the full answer
