For consumer products, an increase in the percentage of returned goods most likely equates to an increase
Question:
For consumer products, an increase in the percentage of returned goods most likely equates to an increase in:
a. Product not meeting specifications
b. End-user dissatisfaction
c. Internal reject rates
d. Non-conforming material costs
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The correct answer is b Enduser dissatisfaction Here is why For consumer products a higher rate of r...View the full answer
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Nyron Beeput
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