Question: This exercise will organize the steps in the control process and then identify behaviors that occur during each step. Although specific ways in which supervisors

This exercise will organize the steps in the control process and then identify behaviors that occur during each step.

Although specific ways in which supervisors and managers control process and behavior in organizations may vary, the control process always follows the same sequence of steps. If the control system is working properly, the supervisor should be uncovering problems before customers and management discover them. This gives the supervisor the best opportunity to fix a problem in time to minimize damage.

Step

2

: Roll the cursor over the naines. After considering the behavior described, drag the name to the appropriate column in the control

-

process chart.

This exercise will organize the steps in the control process and

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