This involves empathy which is putting yourself in another person's place to understand how they feel or more importantly why they feel the way they do. The key to empathy is that you have to "suspend judgment." Then and only then will you truly understand another's plight or situation. The worst thing you can say in many cases is "You should do ." That's not empathy. That's bossing or imposing your opinion on someone else without taking the time to understand their feelings and emotional condition. That's why your best friends social awareness EI are listeners. Also involved in social awareness is organizational awareness. This involves reading emotions and political realities in groups where social networks and key power relationships can be detected. For instance, pinpointing who advises whom and understanding how they have gained from using emotional intelligence (ED) in relating to others, you too can gain from the benefits of using El effectively at an enterprise level as well as at an individual level