this is a 4PART question! please help with ALL 4 parts to get the whole question, right!!!

pleaae need all 4 parts!!

In order to achieve superior efficlency, quality, and innovation that support superior responsiveness to customers, what prerequisite has to be achieved? cost savings Sox Sigma listening customization How can incentive systems reinforce the mindset of superior customer responsiveness? They should ensure all employees know the value of the customer. They should reward employees for satisfying customers. They should be developed by senior leadership. They should motivate the entire company to focus on the customer. Once customer focus has become integral to an organization, how can it utilize differentiation to provide a higher level of satisfaction? promote mass customization incorporate information systems increase innovation reduce response time What benefits do companies achieve when they can satisfy customer demands for rapid response? improved marketing function less reliance on information systems brand loyalty better production planning