this is a quality management question, I couldn't find the subject in the search bar so I figured to let you know

Question (2): Answer the following questions: (8 marks) Part1. Put (True) or (False) and critically discuss your answer (4 marks) a. Continuous improvement is an ongoing effort to improve products, services, or processes. b. Quality assurance is the detection of quality problems through planned and systematic activities. Part 2: Multiple choice questions: (4 marks) 2 1. Quality starts by understanding a. Customer requirements. b. Competitors. c. Building a mission statement. d. Quality tools. in the form 2. Adair's model of action-centered leadership addresses of three overlapping circles. a. Task needs, team needs, individual needs. b. Specific needs, measurable needs, Realistic needs. c. Customer needs, Process needs, Social needs. d. All the above