Question: this is a quality management question, I couldn't find the subject in the search bar so I figured to let you know Question (1): Referred

this is a quality management question, I couldn't

this is a quality management question, I couldn't find the subject in the search bar so I figured to let you know

Question (1): Referred to what you have studied about ISO 9000, read the following case study and answer the below questions: (8 marks) ISO 9000 Implementation At The Ngoc-Tuan Shoe Company The Ngoc-Tuan Shoe Company has a history of nearly a century. It was first established in 1912 as a private French company and, until 1954, its main customer was the French army in Indochina. Equipment and materials were fully imported from France. After the defeat of the French by the Viet Minh in 1954, the company was set up as a joint venture company with the newly formed government of North Vietnam. With the nationalization of all industry in 1960, the company became Vietnam's leading shoe producer with output meeting or exceeding planned levels every year until the 1990s. Over the past decade, the restructuring of State-Owned Enterprises has been at the centre of Vietnam's overall economic reform and various measures has been taken up to restructure and improve the efficiency. The certificate of ISO 9001-1994 was granted in early 2001, three months after the first internal audit. At that time, the Company Director stated: We have taken a long time to struggle for quality improvement and a quality assurance system. ISO 9000 is really the tool that we are looking for. We are looking at it as a tool for continuous improvement as well.Since the Ngoc-Tuan Shoe Company was a pioneer in applying ISO 9000 in the shoe industry, it received financial support of VND 100 million (about US$7000) from the Ministry of Industry to carry out the application process. Source: McCornac, 2006.International Business & Economics Research Journal Volume 5, Number2 Required: In your opinion, what were the objectives of Ngoc-Tuan Shoe Company of applying ISO 9000? Explain

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