Question: This is a refusal of a request email. You will need to relay a negative message so choose your words wisely. You'll be using the

This is a "refusal of a request email". You will need to relay a negative message so choose your words wisely. You'll be using the email seen below as your template to create a more positive email taking into consideration the words that you use and the possible negative effects that poorly chosen words can have on those you communicate with.

Your email submission will use this scenario... this is an email message that is being sent from a college administrator (Mr. Burroughs). A philanthropist (Mrs. Rooney) wanted to be able to make a formal donation to a college that she feels strongly about supporting but the college has budget restraints. So, be sure to use the names and information I've provided for you here. Go ahead and create a better version of this message and paste it in the text box here by the due date.

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Subject: Your request for a donation

Mrs. Rooney:

We're so sorry to tell you that we will not be granting your request to make a donation to the college's scholarship fund.

We get so many requests just like this every day that it's impossible for us to accept any donations except for those that have already been budgeted for this year. Because the budgeted funds for this year have already been used, we just can't accept any additional requests right now. We won't be able to consider your request until next year.

We really regret our inability to help you now and hope that you understand our reasoning.

John Burroughs

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