This is a subjective question, hence you have to write your answer in the Text-Field given below. Hindustan Petroleum has developed an internet enabled smart regulator, a small electronic gadget that is attached to the cooking gas cylinder, in place of the conventional regulator. This smart device can monitor the flow rate of gas and can also trigger alert notifications whenever the cylinder is becoming empty. HP has decided to replace the conventional regulators that are installed at consurner's premises with this smart regulator. Explain clearly if this is a BPR or a BI activity. Clearly identify the benefits and disadvantages of this scheme accrued to the company. What additional services/conveniences can be offered to the customers with this proposed smart regulator? [6 Marks]