This is a team assignment and your answers will help you complete your research project paper. Answer the following questions based on your team project and Chapter 9. Remember to briefly define all terms using your text and then relate them to your company. Please submit one answer per team using Blackboard/Team submissions before the due date. Do NOT use the comments section but attach a Word file instead. Which business process will you focus on (marketing/sales, operations, HR, etc.)? Is it structured or dynamic? What is the scope of the process? Which information system (IS) will you analyze? Do you have information silos in your process? Does your IS eliminate the silo problem? What are CRM, ERP and EAI? Who are the major ERP vendors? Does your company use one of them? What is an inter-enterprise IS? Does your company have one? Should it?

The name of the company is metropolitan Cafe