Question: this is actually Total Quality Management. Answer all plis no plagiarism 1. Define the term quality. 2. What is total quality? 3. List and explain

this is actually Total Quality Management. Answer all plis no plagiarism

1. Define the term quality. 2. What is total quality? 3. List and explain the key elements of total quality. 4. Explain the rationale for the total quality approach to doing business. 5. Describe the following concepts: Deming's Fourteen Points The Deming Cycle Deming's Seven Deadly Diseases 6. List and explain Juran's main contributions to the qual- ity movement. 7. Why do some quality initiatives fail? 8. For what contributions to the quality movement is Philip B. Crosby known? 9. Summarize the most common errors made when start- ing quality initiatives. 10. Explain the trends that are affecting the future of quality management

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