THIS IS AN INDIVIDUAL ASSIGNMENT Que 12th June 9H 30 AM Question 1 Which critical issues would you consider in the process of Project Quality Planning (10) Question 2 What reasons would you advance to justify the need for quality improvement in products and or services your organisation provides its customers? Illustrate your answer with examples. (10) Question 3 Assume that you are the Quality Manager in your organisation. You are required to develop a Quality Plan for a pro 103.ject for the organisation will soon be undertaking. Discuss what elements you would include in the project plan (10) Question 4 (20 marks) Cause and Effect Diagrams Scenario (Refer page 144 of prescribed reading: Project Quality Management Why, What and How second edition) Your company is hosting a regional conference on behalf of a national technical association. The last time your company did this, it was a total disaster. Nothing went right. Participants were not happy and company management was not happy. Your boss has assigned you as project manager for this conference. He expects you to do a better job and conduct a flawless event. To analyse what went wrong with the previous conference, you decide to meet with a number Central University of Technology. Free State of people who were involved and prepare a cause and effect diagram. Take some time right now and construct the diagram using your personal experience Central University of Technology. Free State of people who were involved and prepare a cause and effect diagram. Take some time right now and construct the diagram using your personal experience and imagination about what could go wrong in hosting a technical conference. The result in the diagram is "unsuccessful conference." Consider the following categories, or perhaps others: location, facilities, transportation, program, speakers, food service, proceedings, and administration. Try decomposing some categories graphically and others by indented list. Analyse the diagram and determine root causes. Required 1. Prepare a cause and effect diagram (Apply the model in figure 1 2. Try decomposing some categories graphically and others by indented list 3. Analyse the diagram and determine root causes. NOTE: there is no standard aswer to this question as candidates' answers may differ. Analyzing Project Processes 141 Caregory Category Elect Problem Category Calupy Causes Figure 1: Cause and effect model TOTAL: 50 END OF PAPER III o