This is an organisational behavior question

MODEL CASE STUDY - MANAGEMENT PRINCIPLES The manager of Wonsum company limited, Mrs Buki Doomson (Doomson) stepped out of the conference hall in a pensive mond after an important meeting called by the CEO. The meeting was attended by the heads of various departments in the company and was convened to discuss the targets for the coming assessment year. Doomson had a formidable sales target to achieve and wondered how she would be able to meet those seemingly impossible goals. This fear was further aggravated by the fact that the productivity levels of employees in the company had been falling. Doomson was under tremendous pressure from the management to improve the performance of her team. She also had to deal with the decreasing levels of employees" morale in her 24-member team. As a first step, Doomson informed her team members about a meeting that she planned to hold the next day. She then drafted a plan of action that she intended to discuss with her team. The next day, Doomson began the mecting by informing ber team members about the corporate mecting she had attended. She then said, "We have a difficult task abead for this year, and your participation and imvolvement is essential to achieve the goals". She then invited suggestions from her team members regarding the role to be played by each of them. The meeting then progressed on to setting of individual targets for by each team member as, it was felt that this would help in accomplishing the organizational goals. Specific goals wefc, therefore, set and agreed upon by all the tearn members. The team aimed to increase the organizational profits by 18% over the next six months. They sketched out a plan of action to achieve the targets set for the team and decided that they would meet once every two months to monitor their progress. Two months later, the team met again and received their progress. Doomson also gave a feedback on the performance of every member of the team. The team then collectively identified the areas of improvement and decided upon the measures they would take to overcome their deficiencies. This continued for the rest of the year. The final meview mecting was held just before the yearly corporate surprised to see that they had achieved their targets. Thus, effective planning and control mechanisms helped the team achieve their short term goals, and this in tum, belped in the achievement of the organizational objectives, Besides, the employees were also motivated as the managervent gave adequate recognition to their involvement and participation in achieving team goals. The target to be achieved by the 1eam was highly challenging. This further motivated the team members as they had better opportunities to prove their problems solving skills. Thus, the outstanding performance of the sales team helped the organization achieve in the long term. Qucstions for Discussions: 1. Roopali Doomson followed the various levels of Organisational Behaviour in his approach to dealing with employees whale setting goals for team members. Discuss the various levels of OBM in relation to the case above. ( 5 marks) 2. Explain how the components of attitude are displayed in this case.(5 marks) 3. Discuss how Doomson displays the Myer Brigs personality traits in this case. (5 marks) 4. Describe the emotions and moods of the manager in managing his employees