this is the case study

page 3 - the qoustions

1 1 - SECTION C Redhe " Beyndte Gestion BOSS et rester en de westend Gothing. The company was erted in 1999 by Syira of the garages in Richmond, VA began when Seyhad to be finding to do for them. When the fray found something on the med Winayow, Stacy and had melbourne trends and througe rohy. They dorage boer died og to the sound on the the potential to achout other ites and oftenerstaad to them about their what doing and shoes. Forward 20the per nametests and for botter in the United Bambers met prodalies in the early years of the company they were som ded. This is an M ng our customers for their Viewed and more interior Von Team Locuremendous andering the highest level of Dutomer. However, they eng con calm and a charging woment or the year wall management. The company proud of one of the ind in 1800, which they cage. The company is the 150 standardowe ay sopliers des commitment and here to They were somessa Improvement omance in function. The one the wide como The dengandung corto They Magnet drome The centenario w the The Team her Aw where cinsel of Donna org the store F What is business transformation and business excelence scenario if it's this business excellence or business transformation the examples) What is change management 3 access of business transformation What is the importance how business excellence help an organization practice continuous improve Relationship between business excellence model and business transformation and continuous improvement - To know Different business excellent model iso, sheikh Khalifa, quality award explanation and inow an organization can use this models to achieve fusiness applying for sheikh khalfawward it's a business excellence12 Challenges the organization face of combining tasit - Which quality national award they want to apply for Malcom bridge award explain - 3 different tool they are adoptine? - Contents of Excellence model do the case What is Selament, what is the heat SECTION C Read the "FitsHabits case study and answer the questions related questions FitHabits is an internet retailer specialized in active wear shoes and clothing. The company was started in 1996 by Stacy Brubaker and Jill Nassau out of their garages in Richmond, VA. It all began when Stacey had trouble finding attractive workout clothes for the gym. When she finally found something, other women at the gym expressed interest in getting similar clothes, Within a year, Stacy and Jill had a small boutique business supplying athletic wear for their friends and through gyms across their city. They rented a storage locker and hired two teenagers to help store the stock and fill orders. They saw the potential to reach out other cities, and one of the teenagers talked to them about surfing the Internet for athletic clothing and shoes. Fast-forward 20 years, and we have FitHabits, the premier Internet- based athletic clothes and footwear boutique distributor in the United States. FitHabits team members are most proud that after initial face-to-face sales in the catly years of the company, they now sell their unique and high-end products completely online, direct to customers, and with great service. Their mission, vision and values are: Mission: Clothing our customers for a fit life and delighting them always Vision: Be the 1 internet preferred active wear and shoe resource in the nation. Values: Fun, innovative, Team-based. FitHabits prides itself on a culture of excellence and focus on delivering the highest levels of customer service. However, they are witnessing competitive challenges and a changing business environment. Over the years, Fit Habits has adopted several quality management philosophies. The company is proud of being one of the first retailers to be certified in ISO 9001, which they see as a strategic advantage. The company utilizes the iso standards to demonstrate to key suppliers and customers its commitment and adherence to quality. They also engage suppliers and customers in reviews and improvement efforts. 1 FitHabits has a performance improvement framework with five foundations. The first one is the Baldridge excellence model. The second one relates to obtaining and sustaining ISO certification. They use Lean Management, 5-S and process mapping in another of the elements of the framework. Most recently, FitHabits completed a self-assessment for the Malcolm Baldridge Award. The company provided an explanation of its operations in all of the required areas. The following statements are excerpts from the self-assessment report: . 1.1 The Leadership Team creates an open and transparent environment to facilitate communication at all levels of the company. A variety of two-way methods are used to share information and gather inputs 2.1 FitHabits" five-phase Strategic Planning Process is one of the most vital functions used by the Leadership Team and Board of Directors to ensure that they are proactive and meeting the needs of key stakeholders 4.1 FitHabits' comprehensive measurement, selection, review, and improvement of organizational performance are managed through the FitTracking Process What is business transformation and business excellence (scenario if it's this business excellence or business transformation give examples ) What is change management? 3 access of business transformation What is the importance how business excellence help an organization practice continuous improvement Relationship between business excellence model and business transformation and continuous improvement To know Different business excellent model (iso, sheikh Khalifa, quality award explanation )and know an organization can use this models to achieve (Business applying for sheikh khalifa award it's a business excellence)? Challenges the organization face of combining tools Which quality national award they want to apply for Malcom bridge award ? explain 3 different tool they are adopting ? Contents of Excellence model disccused in the case 1 1 - SECTION C Redhe " Beyndte Gestion BOSS et rester en de westend Gothing. The company was erted in 1999 by Syira of the garages in Richmond, VA began when Seyhad to be finding to do for them. When the fray found something on the med Winayow, Stacy and had melbourne trends and througe rohy. They dorage boer died og to the sound on the the potential to achout other ites and oftenerstaad to them about their what doing and shoes. Forward 20the per nametests and for botter in the United Bambers met prodalies in the early years of the company they were som ded. This is an M ng our customers for their Viewed and more interior Von Team Locuremendous andering the highest level of Dutomer. However, they eng con calm and a charging woment or the year wall management. The company proud of one of the ind in 1800, which they cage. The company is the 150 standardowe ay sopliers des commitment and here to They were somessa Improvement omance in function. The one the wide como The dengandung corto They Magnet drome The centenario w the The Team her Aw where cinsel of Donna org the store F What is business transformation and business excelence scenario if it's this business excellence or business transformation the examples) What is change management 3 access of business transformation What is the importance how business excellence help an organization practice continuous improve Relationship between business excellence model and business transformation and continuous improvement - To know Different business excellent model iso, sheikh Khalifa, quality award explanation and inow an organization can use this models to achieve fusiness applying for sheikh khalfawward it's a business excellence12 Challenges the organization face of combining tasit - Which quality national award they want to apply for Malcom bridge award explain - 3 different tool they are adoptine? - Contents of Excellence model do the case What is Selament, what is the heat SECTION C Read the "FitsHabits case study and answer the questions related questions FitHabits is an internet retailer specialized in active wear shoes and clothing. The company was started in 1996 by Stacy Brubaker and Jill Nassau out of their garages in Richmond, VA. It all began when Stacey had trouble finding attractive workout clothes for the gym. When she finally found something, other women at the gym expressed interest in getting similar clothes, Within a year, Stacy and Jill had a small boutique business supplying athletic wear for their friends and through gyms across their city. They rented a storage locker and hired two teenagers to help store the stock and fill orders. They saw the potential to reach out other cities, and one of the teenagers talked to them about surfing the Internet for athletic clothing and shoes. Fast-forward 20 years, and we have FitHabits, the premier Internet- based athletic clothes and footwear boutique distributor in the United States. FitHabits team members are most proud that after initial face-to-face sales in the catly years of the company, they now sell their unique and high-end products completely online, direct to customers, and with great service. Their mission, vision and values are: Mission: Clothing our customers for a fit life and delighting them always Vision: Be the 1 internet preferred active wear and shoe resource in the nation. Values: Fun, innovative, Team-based. FitHabits prides itself on a culture of excellence and focus on delivering the highest levels of customer service. However, they are witnessing competitive challenges and a changing business environment. Over the years, Fit Habits has adopted several quality management philosophies. The company is proud of being one of the first retailers to be certified in ISO 9001, which they see as a strategic advantage. The company utilizes the iso standards to demonstrate to key suppliers and customers its commitment and adherence to quality. They also engage suppliers and customers in reviews and improvement efforts. 1 FitHabits has a performance improvement framework with five foundations. The first one is the Baldridge excellence model. The second one relates to obtaining and sustaining ISO certification. They use Lean Management, 5-S and process mapping in another of the elements of the framework. Most recently, FitHabits completed a self-assessment for the Malcolm Baldridge Award. The company provided an explanation of its operations in all of the required areas. The following statements are excerpts from the self-assessment report: . 1.1 The Leadership Team creates an open and transparent environment to facilitate communication at all levels of the company. A variety of two-way methods are used to share information and gather inputs 2.1 FitHabits" five-phase Strategic Planning Process is one of the most vital functions used by the Leadership Team and Board of Directors to ensure that they are proactive and meeting the needs of key stakeholders 4.1 FitHabits' comprehensive measurement, selection, review, and improvement of organizational performance are managed through the FitTracking Process What is business transformation and business excellence (scenario if it's this business excellence or business transformation give examples ) What is change management? 3 access of business transformation What is the importance how business excellence help an organization practice continuous improvement Relationship between business excellence model and business transformation and continuous improvement To know Different business excellent model (iso, sheikh Khalifa, quality award explanation )and know an organization can use this models to achieve (Business applying for sheikh khalifa award it's a business excellence)? Challenges the organization face of combining tools Which quality national award they want to apply for Malcom bridge award ? explain 3 different tool they are adopting ? Contents of Excellence model disccused in the case