Question: This is the replacement homework assignment discussed the 9/14 class. Show your work either through the textbox options (Equation tool) or uploading a scan of

This is the replacement homework assignment discussed the 9/14 class.

Show your work either through the textbox options (Equation tool) or uploading a scan of your paper. No late submissions will be accepted.

Maintenance workers arrive at a parts center operated by Bob at an average rate of 15 per hour. Bob can process 20 maintenance worker requests per hour, on the average. All rates are Poisson distributed. Maintenance workers are processed in FIFO order.

  • On average, what percentage of the time is Bob busy?
  • On average, how many maintenance workers are in line waiting to see Bob?
  • On average, how long do maintenance workers need to wait in line waiting in order to see Bob?
  • On average, how long are the maintenance workers in the system?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!