This lesson will explore the definitions of metrics and the various terms associated with it, along with brief explanations about how these different terms work within organizations to support their operations. The various terms explored associated with metrics include performance and operational, financial, business, logistics and supply chain, internal, and external metrics. It will further explain how metrics align with an activity called benchmarking and then provide the basic definition of benchmarking. The lesson will conclude with a brief explanation on the importance of metrics

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Metrics are quantitative measures that are used to assess performance track progress and make informed decisions within an organization These metrics ... View the full answer