This Mini Case is used for Question Number 1, 2 and 3!

Sun Energy, Inc. is a fast-growing supplier of green energy solutions, including wind turbines, solar technology, etc. Their growing sales force and varying sales commission plans prompted the need for a centralized and automated commission system to replace their spreadsheet-intensive procedures.

Below is the Organizational Structure of the Project Team:

-Tony (Director),-Mary (Project Manager), -Dom (Heat of accounting), -Chris (Head of sales), -Bob (System analyst), -Bill (Developer)

Their preliminary research showed that a software package was the most cost-effective solution. Mary's scope statement included these project objectives:

Research and produce a list of the three packages that best fit the company's need

Facilitate a decision for the best package to obtain

Procure the package

Install the package It took months to research and find the three packages.

Selecting the package was contentious. The Sales department wanted a web-based solution, which Chris said would be easiest for the salespeople to use. Accounting wanted a product that had tighter security because the current system was lack of authorization and without audit tracking, therefore it was difficult to track on who accessed and modified the data. Since the system was being paid for with Accounting's budget, Dom prevailed. Once the software contract was signed, Dom became busy and largely left the installation to Mary and the technical team. Dom wanted the project completed by a fixed date, and Mary felt pressured to get installation done without much requirements analysis, especially given she had only one systems analyst, Bob, on the project. Bob focused his time on converting the spreadsheet data to the new system, and on customizing the many new user interfaces available. He conducted extensive interviews of key staff to learn their needs for the interfaces. As Bob was interviewing, Chris requested that the most common sales interface from the spreadsheet need to be migrated as a web page, and Bob agreed although it was a major change. While they were at it, Bob showed Chris the blueprint of the layout for the page, which Chris loved, but the blueprint needs to be discussed with Bill as the developer.

During the package installation, Sales announced the addition of a new product line with an entirely different commission structure. Dom held a meeting and informed the team that the new commission plan had to be incorporated into the project and that the deadline could not slip. There were several Project Team meetings, but Tony only had small contributions. Tony become disinterested because he was very busy with many initiatives. He had too much to do, and not aware he was not involved in the project. Finally, the package was implemented on schedule, but with several problems due to some exceptions not working correctly. There were other problems with bad data and incorrect reports. Dom was not happy.

Questions:

1. a. What are the goals of the project in Sun Energy, Inc.?

b. What are the System analyst do to map out to be process of the project above?

c. What are the requirements from Sales Department and if are assigned as the System Analyst how can you validate that the requirements are achievable?

2. a. Find the problems occurred in the project execution!

b. Give your recommendations what the project team must do to make the better result of the project!

3. Based on the Security problem found in the as-is system, please create the security plan on what must be provided in the new package for the better security management!