Question: This problem is worth 3 points. The computer help desk at a company receives an average of 20 calls per hour and calls come in

This problem is worth 3 points. The computer help desk at a company receives an average of 20 calls per hour and calls come in according to a Poisson distribution a. The expected number of calls in a 12-minute period is b. The probability of two calls in a 12-minute period is 0.195 c. The probability of less than two calls in a 12-minute period is

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