Question: This question is about the Gap model. Fill in the blanks. occurs if the customer's specification of a product's or service's quality is different to

This question is about the Gap model. Fill in the blanks.

This question is about the Gap model. Fill in the blanks. occurs if the customer's specification of a product's or service's quality is different to the occurs when the communicated image of the product or service is different to the of the product or service

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