This question is written in two languages , Malaysian and English . Just ignore the Malaysian language.

Could you please help me answer it ? ( In English )

Thank you in advance.

SEKSYEN/SECTION A Jawab SATU (1) Soalan Sahajal Answer ONE (1) Question only Soalan/Question 1 a) Bincangkan TIGA (3) strategi yang digunakan oleh firma untuk meningkatkan persaingan. Berikan contoh yang sesuai, untuk menyokong jawapan anda. Discuss the THREE (3) different strategies used by firms to increase competitiveness. Provide relevant examples to support your answer. (10 markah/marks) b) Huraikan definasi EMPAT (4) jenis inventori dan huraikan fungsi inventori. Define the FOUR (4) types of inventory and describe the functions of inventory. (14 markah/marks) Bincangkan LIMA (5) ciri-ciri reka bentuk kerja. Berikan contoh yang sesuai, untuk menyokong jawapan anda. Discuss the FIVE (5) desirable job characteristics of job design. Provide relevant examples, to support your answer. (16 markah/marks) [Jumlah/Total: 40 markahlmarks] Soalan/Question 2 a) Kenalpasti teknik-teknik JIT dan terangkan keperluan teknik-teknik ini, untuk melaksanakan sistem JIT di dalam organisasi. Identify the JIT techniques and explain the requirements of these techniques, to implement JIT system in an organization. (28 markah/marks) b) Huraikan EMPAT (4) jenis kos kualiti. Berikan contoh yang sesuai, untuk menyokong jawapan anda. Discuss the FOUR (4) different types of costs of quality. Provide relevant examples to support your answer. (12 markah/marks) (Jumlah/Total: 40 markahlmarks]