Question: This simulation lets you apply capacity management concepts and formulas by having you actively manage a car wash. In order to maximize profit, you will

This simulation lets you apply capacity management concepts and formulas by having you actively manage a car wash. In order to maximize profit, you will be employing both quantitative and visual process analysis techniques to manage system resources and bottlenecks, as well as applying queueing theory principles. Keep all of these in mind as you work through the "Balancing Process Capacity" simulation. Run Simulation through HBS website using individual course pack link in the syllabus

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2. Give examples from your everyday life that understanding the context is crucial to how you act.

4. Give examples of how a communication situation can change from a win-lose to a winwin situation.

3. Why is the following statement, If the Church is a context, it is because it is inside our heads, correct?