This task has two parts. 1) Release management A small University operates in a single campus and has 1000 students enrolled in the only IT Programme offered. The University has several classrooms but only four labs for 20 students each. The University uses an in-house Learning Management System (similar to Blackboard) consisting of modules, such as the administrator module, the resources module, the setting up module and the student catalogue. The resources module, which aids the lecturers in developing the courses and course outlines and resources that are listed in the student catalogue module, has a change made to it. The change of the module will not result in the deployment of the whole LMS. What is the release unit? What is your release approach (Big Bang, Pull/Push, Manual / Automated? Explain.

A deployment in cloud environment

1.Identify the persons requesting the change.

2.Determine the type (Normal, Standard, Emergency) and scope (one or more headquarters, few offices, a single department, few clients, etc.) of the change.

3.Identify the affected services and service components.

4.Provide a short description, business reason for, and summary of the change

Provide risk assessment by answering associated

a. Is the change service-impacting?

b. Does the change require more than one support group?

c. Is this a new or high-risk routine activity?

Each yes answer increases the risk profile of the change.

The risk value assigned to the change is based on the number of yes responses:

Three equals Very High

Two equals High

One equals Moderate

Zero equals Low