Question: Tim Horton's objective to 'decrease errors in customer orders by 2 0 % in 2 0 2 2 ' focuses on the _ _ _

Tim Horton's objective to 'decrease errors in customer orders by 20% in 2022' focuses on the __________________________perspective of the Balanced Scorecard.
a.
Financial performance
b.
Stakeholder
c.
Customer service
d.
Internal business process
e.
potential for learning and growth

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