Question: Tim is the project manager assigned to work on a new CRM for the customer service department in his company Mike the customer service manager

Tim is the project manager assigned to work on a new CRM for the customer service department in his company Mike the customer service manager wants the CRM to seamlessly integrate with the ticket system they use to report customer complaints. These complaints are then sent to Bill who is the operations manager for his team to work on themIn this case who is the project sponsor?

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