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A consistent conflict among warehouse staff is the lack of resources. Warehouse staff believes other departments have newer technology to complete their work, so they grumble and complain and compare themselves to the other departments. Because their manager knows it isn't true that other departments have better equipment, their manager could manage this conflict using a resolution technique called ________
Question 11Answer
a.
altering the structural variables.
b.
expansion of resources.
c.
authoritative command.
d.
altering the human variable.

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