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Question 19
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E-commerce provides product acknowledgements through phone calls and faxes.
Select one:
True
False
Question 20
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E-business does not include transactions that support revenue generation by generating demand for goods and services.
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True
False
Question 21
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ANo ____ is a set of rules specifying legal and ethical use of a system and activities and the consequences of noncompliance.
a.
spam filter
b.
log file
c.
acceptable use policy
d.
keylogger
Question 22
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Google provides an example of the merchant model of e-commerce through the AdWords program.
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True
False
Question 23
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Job ____ occurs when skilled labor is eliminated by high technology or when a job is downgraded from a skilled to a semiskilled or unskilled position.
a.
deskilling
b.
divide
c.
upskilling
d.
reskilling
Question 24
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E-commerce fulfills the product information activity using ____.
a.
phone calls
b.
Web sites
c.
e-mail
d.
faxes
Question 25
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Lack of acceptance is one of the disadvantages of e-commerce.
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True
False
Question 26
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The idea of the value chain was developed in ____.
a.
1980
b.
1990
c.
1985
d.
1975
Question 27
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____ is a pure-play company.
a.
Walmart.com
b.
BarnesandNoble.com
c.
Amazon.com
d.
Gap.com
Question 28
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E-commerce sites that use the ____ modelcollect information on consumers and businesses and then sell this information to other companies for marketing purposes.
a.
informediary
b.
click-and-brick
c.
subscription
d.
business-to-consumer

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