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According to Mann and Akehurst non$-$verbal communication can be misleading.

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True

False

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Compensation could be financial and non$-$financial

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True

False

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Attribution theory is the process through which people interpret their own behaviour.

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True

False

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Workplace communication is limited to the provision of data only

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True

False

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Halo Effect refers to the interpretation of behaviour based on two or more favourable Characteristics.

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True

False

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Intrinsic motivation can be based on an individual$$s feeling regarding:

Question $6$Select one:

a$.$

Compensation

b$.$

Criticism

c$.$

Promotion

d$.$

Skills and ability

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Learning styles may be

Question $7$Answer

a$.$

All of the above

b$.$

Kinesthetic

c$.$

Auditory

d$.$

Visual

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Which of the following is not a type of direct financial payment?

Question $8$Answer

a$.$

Commissions

b$.$

Insurance

c$.$

Incentives

d$.$

Wages

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Which of the following terms refers to all forms of pay or rewards going to employees and arising from their employment?

Question $9$Answer

a$.$

Employee compensation

b$.$

Salary

c$.$

Wage reimbursement

d$.$

Employee Benefits

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Who has given $$Hierarchy of Needs $$ theory?

Question $10$Answer

a$.$

Frederick Herzberg

b$.$

Henry Fayol

c$.$

Abraham Maslow

d$.$

McClelland

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The process of locating and encouraging potential applicants to apply for an existing or an anticipated job opening is called

Question $11$Answer

a$.$

Selection

b$.$

Placement

c$.$

Induction

d$.$

Recruitment

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A group is always a team and a team is always a group.

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False

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Action Learning refers to target training which is intended to solve an actual problem.

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True

False

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A union is entitled to know the salary of each employee it is representing

Question $14$Answer

a$.$

False

b$.$

True

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The rater gives greater weight to recent occurrence rather than earlier performance, this type of

judgement error is known as

Halo effect

Horn effect

Stereotyping

Recency$-$ effect

Question $15$Answer

a$.$

Horn effect

b$.$

Stereotyping

c$.$

Recency$-$ effect

d$.$

Halo effect

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Developing relationships, working together and establishing and implementing systems and procedures are examples of:

Question $16$Select one:

a$.$

Causes of conflict

b$.$

Visible positions

c$.$

Signs of conflict

d$.$

Pre$-$emptive proactive action

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A style of managing conflict in which reaching commitment and consensus is paramount is referred to as

Question $17$Select one:

a$.$

Avoidance

b$.$

Accommodation

c$.$

Collaboration

d$.$

Compromise

e$.$

Competition

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All organisational conflicts are negative and dysfunctional.

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True

False

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Scientist of Organizational Behaviour $($OB$)$ recognize that organisations are not static but dynamic and

Question $19$Answer

a$.$

Processing

b$.$

Ever changing

c$.$

Systematic

d$.$

Researching

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Transformational Leaders adjust goals and are task$-$oriented, while transactional leaders make major changes, generate vision and empowers team members

Question $20$Se