Question: Timothy is looking to purchase a new printing machine, which will be able to output more than 10,000 sheets of paper per day. He contacts

Timothy is looking to purchase a new printing machine, which will be able to output more than 10,000 sheets of paper per day. He contacts PrintWorks, the largest manufacturer of printing machinery to seek their advice. The sales representative suggests the Jumbo machine, which she says, would be able to output 20,000 sheets per day. Timothy secures several large printing jobs, which require him to be able to print between 14,000 and 16,000 pages per day. Once it is in use, the Jumbo machine is barely able to print 10,000 pages per day. Timothy contacts Printworks' to obtain a refund. Printworks' deny any liability and point to their manufacturer policy statement, which makes no assurance as to printing capacity. Can Timothy hold the manufacturer to the verbal statement of the sales representative

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