Question: tions would not be able to complete activities. 3.2. Explain supply chain management and its role in business. ies invelved directly or indirectiy in obtaining

tions would not be able to complete activities. 3.2. Explain supply chain management and its role in business. ies invelved directly or indirectiy in obtaining raw materials consists 3.3. Explain customer relationship management systems and how they can help organizations understand their customers. Customer relationship management (CRM) is a means of managing all aspects of a customer's

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