To convince a skeptical audience, which of the following should be done?

1. a) Use emotional manipulation.
2. b) Provide objective evidence.
3. c) Include a benefit for quick decision-making.
4. d) Allow time for research.

 

Which of the following is not considered a persuasive message?

1. a) convincing a potential customer to contract for your company's services
2. b) requesting a meeting with your superior so you can recommend changes to company policy
3. c) asking a supervisor to approve a complex project you are proposing
4. d) asking a company to replace a defective product within the warranty period

Answer rating: 100% (QA)

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