Question: To Jay Gartner, I have an important task for you. Currently, the organisation is receiving unsatisfactory levels of customer satisfaction with our services and a

To Jay Gartner, I have an important task for you. Currently, the organisation is receiving unsatisfactory levels of customer satisfaction with our services and a large number of complaints. I would like you to review and evaluate the current processes we use for managing customer service, what our upcoming promotions are, and how we communicate to our customers so that improvements can be made

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