Question: To manage an interview well, the consultant should _____. Question 55 options: avoid eye contact and write down as many exact quotes as possible build

To manage an interview well, the consultant should _____. Question 55 options: avoid eye contact and write down as many exact quotes as possible build the confidence of the interviewee with statements such as "I agree" and "very nice point" establish rapport and begin with a personal introduction to put the interviewee at ease never stray from the prepared list of questions

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=+ Interviews with key people. Which people?

=+ Judgmental assessment: personal experience or outside experts?

=+ On what criteria should the program be judged? 9