Question: To pomot your answer Mark). Question 18 2 Points Dana Pastries' top executives meet quarterly to review and evaluate the company's performance. They focus on

To pomot your answer Mark). Question 18 2 Points Dana Pastries' top executives meet quarterly to review and evaluate the company's performance. They focus on efficiency, quality, customer responsiveness, and innovation measures compared to previously established goals. Specify the controlling step reflected in the case (write the title of the complete step, not just the step number) [1 mark). Explain your answer [1 mark). Use the editor to format your

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