To properly close out a project, all loose ends such as unfinished business, open contracts, and missing documentation need to be addressed. Assume that you are the project manager for the network upgrade project at the new GCCG bank. The team completed the upgrade to the new ATM network backbone. The documentation for the project is ready to go.

All the systems were tested for their stability and performance in order to be handed off to the Network Operations team, but no formal transfer date has been set. The testing uncovered several performance issues that were forwarded to the manufacturer and the team is awaiting a fix for the problems. The Training department was unable to build an online web tutorial on time to support the operational transfer, therefore, a two-day instructor-led event was created. The classes will be broken down into groups and will be taught by the field engineering group that executed the upgrade for other banks.

1. What could happen if the transfer date is not formally set?

2. What could happen if known issues and errors are not properly communicated?

3. What could happen if the training program is not completed?

4. What could happen if the NOC staff doesnt get the proper documentation?

5. Summarize your findings from the research and reflect on them