to solicit customer feedback. Based on the information in the case, do you think they did it too often, not often enough, or just right? Is there anything in their approach to obtaining feedback that you think you'll emulate if you start a business?

$2.$ Comment on each of the four elements of Airbnb's business model. Spend some time looking at Airbnb's Web site and do some outside reading on the company if every element of its business model is not apparent from the case.

$3.$ There's an old saying that "all of us are smarter than any of us$."$ In what ways does this saying remind you of Airbnb's approach to its business?

$4.$ Is there anything in Airbnb's approach to business that you're uncomfortable with? For example, if you took a