Today Google is almost a proverb for the internet itself, and its name has become a verb used by everyone when talking about searching online. However, Google also understands that even with its size, it cannot do it all. To that end, they have also been outsourcing development work, email support for products like AdWords, and more. Google is expanding this even further and in addition to email support, also offering phone support with staff around the world. These individuals are seamlessly blended into their in-house support team, providing clients with improved response times at a reasonable cost. What is the lesson that can be learned from Google's experience?

A. Companies need to know where their problems are. They need to understand their own internal business operations and time.

B. Companies need to understand that geography should not be a boundary. They need to know where to look globally to gain access to cost-effective skills.

C. The main point to pick up on here is that company's need to have an understanding of their requirements. Companies need to know what skills they are lacking.

D. Size is irrelevant when it comes to outsourcing. Company's need to understand what work can be outsourced and what needs to stay in-house.