Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After six months of unemployment, he was anxious to make a good impression on his boss, Frank Golopolus. One of the responsibilities of his boss was ensuring that new product lines met government safety guidelines. Rockingham had made several manufacturing changes over the past year. Golopolus and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process. While sorting incoming mail during the past weeks, Harrington had become aware of numerous changes in product safety guidelines that he knew would impact the new Rockingham toys. Golopolus was taking no action to implement new guidelines, and he did not seem to understand or care about them. Harrington, who avoided the questions he received from the floor to cover for his boss, was beginning to wonder if Rockingham would have time to make changes with the Christmas season rapidly approaching. Harrington knew it was not his job to order the changes, and he did not want to alienate Golopolus by interfering, but he was beginning to worry what might happen if he did not act. Rockingham had a fine product safety reputation and was rarely challenged on matters of quality. He felt loyalty to Golopolus for giving him a job, but he worried that Golopolus was in over his head.

What do you do?

1 Prepare a memo to Golopolus, summarising the new safety guidelines that affect the Rockingham product line and recommending implementation.

2 Mind your own business. You do not have authority to monitor the government regulations. Besides, you have been unemployed and need this job.

3 Send copies of the reports anonymously to the operations manager, who is Golopoluss boss.