Question: Topic: Handling Objections In Chapter 10 you were presented effective responses for handling customer objections. Two of the response methods you learned were the compensation

Topic: Handling Objections In Chapter 10 you were presented effective responses for handling customer objections. Two of the response methods you learned were the compensation method and referral method. For each of the objections shown below, write a response that demonstrates the compensation response method and/or the referral response method. Refer to Chapter 10 for clarification. You may make any relevant assumptions. You may assume that the customer's objections are either correct or are the customer's belief: Your smart phone repair services are too expensive! I just do not think my clients will like the new hair care products you are selling. Your help desk technicians are not certified with a Microsoft Certified Professional certification (MCP). I have never had a customer ask for this brand of hot sauce

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Marketing Questions!